G2 Vendor Directory

UJET

#12 in Contact Center

San Francisco, California

1

Products on G2

1,130

Total reviews

4.7

Avg. star rating

  • UJET ranks #12 in Contact Center.
  • Reviews across UJET's portfolio declined 100.0% quarter-over-quarter.
  • UJET's 1 product span 3 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 56.6%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across UJET's products.

Page views and citations · UJET

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Five9

32 switched
2

Talkdesk

11 switched
3

Amazon Web Services (AWS)

9 switched
4

Kustomer

7 switched
5

Avaya

7 switched

Losing to

Based on reviewers of other products who said they switched from UJET.

1

unblu

1 switched
2

Sprinklr

1 switched
3

Talkdesk

1 switched

Key stats

-100.0%

#12

3

Mid-Market

2015

337

San Francisco, California

Adoption by company size

SegmentShare of reviews
Small Business9.5%
Mid-Market56.6%
Enterprise33.9%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q453.8
2025 Q225.0
2025 Q3155.0
2025 Q4334.9
2026 Q134.2
2026 Q234.8