QuickBooks Workforce
511
Reviews
4.4
Star rating
#2
Rank in Offboarding
Pros and cons
Pros
- Ease of Use
- Helpful
- Customer Support
- Payroll
- Efficiency
- Easy Access
Cons
- Poor Customer Support
- Missing Features
- Lack of Features
- Inadequate Reporting
- Payroll Problems
- Payroll Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-7.7%
67
Small Business
8
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 54.5% |
| Mid-Market | 40.9% |
| Enterprise | 4.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.8 |
| 2025 Q1 | 3 | 5.0 |
| 2025 Q2 | 11 | 4.4 |
| 2025 Q3 | 11 | 4.1 |
| 2025 Q4 | 8 | 3.5 |
| 2026 Q1 | 4 | 3.1 |
| 2026 Q2 | 13 | 4.6 |
| 2026 Q3 | 12 | 4.8 |
Satisfaction ratings
Ease of Use9.2
Ease of Setup8.8
Quality of Support9.0
Meets Requirements9.1
What reviewers say
Easy Visibility Into Who’s Clocked In for Better Team Communication
5.0
“I like that we can see when others are clocked in so we can communicate with them.”
Convenient Scheduling App That Makes Time Tracking and Payroll a Breeze
5.0
“We can schedule our techs and make changes through the app. Its very convenient and easy to use. We are able to track time and payroll is a breeze!”
All-in-One Time Tracking, Payroll, and HR in One System
4.0
“Having time-tracking, complete payroll amd HR combined in 1 system.”