TriNet HR Plus
480
Reviews
4.0
Star rating
#9
Rank in PEO Providers
Pros and cons
Pros
- Ease of Use
- Easy Onboarding
- Payroll
- Easy Access
- Customer Support
- Payroll Management
Cons
- Poor Customer Support
- Missing Features
- Poor Support Services
- Service Delays
- Payment Issues
- Tax Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+100.0%
39
Small Business
27
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 54.5% |
| Mid-Market | 43.4% |
| Enterprise | 2.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 2 | 3.0 |
| 2026 Q1 | 1 | 4.5 |
| 2026 Q2 | 3 | 4.0 |
| 2026 Q3 | 6 | 4.6 |
Satisfaction ratings
Ease of Use8.8
Ease of Setup8.4
Quality of Support7.8
Meets Requirements8.4
What reviewers say
Trinet: Onboarding, Support, Benefits
4.0
“Trinet Support and the Customer Service Representative have been easy and seamless to work with. They’re always helpful and responsive. Their UI/UX are also easy to use and understand -- very intuitive. No complaints.”
TriNet Replaced Multiple HR Tools with One Powerful Platform
5.0
“TriNet has eliminated the need for multiple HRIS platforms because we can administer the FSA, payroll, time entry/time off, run reports, etc. I appreciate how much it offers.”
Faster, Courteous Customer Service and Promising Feature Improvements
4.0
“The level of customer service response time has gotten quicker and is courteous. This has improved.”