G2 Vendor Directory

Intermedia

#14 in UCaaS Platforms

Sunnyvale, California

3

Products on G2

571

Total reviews

4.5

Avg. star rating

  • Intermedia Unite ranks #14 in UCaaS Platforms.
  • Reviews across Intermedia's portfolio declined 60.0% quarter-over-quarter.
  • Intermedia's 3 products span 6 categories on G2.
  • Small Business is the largest segment among reviewers, at 65.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Intermedia's products.

Page views and citations · Intermedia

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Avaya

6 switched
2

Zoom

6 switched
3

Nextiva

5 switched
4

8x8

4 switched
5

GoTo

4 switched

Losing to

Based on reviewers of other products who said they switched from Intermedia.

1

Nextiva

6 switched
2

Kixie

5 switched
3

RingCentral

4 switched
4

Microsoft

3 switched
5

Quo

3 switched

Key stats

-60.0%

#14

6

Small Business

1993

1,410

Sunnyvale, California

Adoption by company size

SegmentShare of reviews
Small Business65.4%
Mid-Market22.2%
Enterprise12.3%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q410.5
2025 Q184.9
2025 Q224.8
2025 Q3104.9
2025 Q424.0
2026 Q254.9
2026 Q325.0