Pivotal CRM
Reviews
Star rating
Rank in CRM
Pros and cons
Pros
- Easy Navigation
- Time Efficiency
- Simplicity
- Ease of Use
- Easy Tracking
- Feature Richness
Cons
- Limited Customization
- Time-Consuming
- Expertise Required
- Integration Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 12.1% |
| Mid-Market | 50.0% |
| Enterprise | 37.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 3.0 |
| 2025 Q4 | 2 | 4.3 |
| 2026 Q1 | 1 | 4.0 |
| 2026 Q2 | 3 | 4.7 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
Feature-Rich, Customizable Sales Automation at a Great Price
“Pivotal CRM offers a lot of features. For me, the best parts are its sales automation and the level of customization it provides. It also stands out as the cheapest option when I compare it with other competitors.”
Effortless CRM with Seamless Integration
“I use Pivotal CRM for managing relationships with our customers. It's like a step up from Salesforce, as I am able to track leads, potential sales, and send automated follow-ups to customers at the click of a button. I love how easy it is to navigate and how user-friendly the int”
Streamlines Complex Workflows with Powerful Customization
“It allows businesses to tailor workflows without heavy coding. Users frequently praise its ability to streamline complex sales processes, improve data organization, and deliver robust, customized functionality across sales, marketing, and customer service departments.”