Jira
8,039
Reviews
4.3
Star rating
#1
Rank in Project Management
Pros and cons
Pros
- Ease of Use
- Project Management
- Task Tracking
- Features
- Task Management
- Integrations
Cons
- Learning Curve
- Complexity
- Learning Difficulty
- Overwhelming
- Slow Performance
- Complex Usability
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-61.7%
56
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.8% |
| Mid-Market | 43.6% |
| Enterprise | 32.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 88 | 4.5 |
| 2025 Q1 | 56 | 4.7 |
| 2025 Q2 | 145 | 4.5 |
| 2025 Q3 | 354 | 4.6 |
| 2025 Q4 | 379 | 4.5 |
| 2026 Q1 | 346 | 4.5 |
| 2026 Q2 | 355 | 4.4 |
| 2026 Q3 | 136 | 4.4 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup8.3
Quality of Support8.6
Meets Requirements9.0
What reviewers say
Highly Integrated Jira That Fits Seamlessly Into Projects
4.0
“Well as I have been using Jira I love how integrated it is with other applications and it can also be used during projects.”
Great Project Management Software with Easy Zoom Integration
5.0
“Great project management software. Integrates easily with other software like Zoom.”
Customizable Workflows and Dashboards That Keep Projects on Track
4.5
“What I like best about Jira is how effectively it helps manage tasks, track progress, and organize work across different projects. The customizable workflows, dashboards, and issue tracking make it easier to prioritize work and maintain visibility.”