HaloPSA
Reviews
Star rating
Rank in Professional Services Automation
Pros and cons
Pros
- Ease of Use
- Easy Integrations
- Flexibility
- Customer Support
- Organization
- Reporting Efficiency
Cons
- Learning Curve
- Poor Design
- Slow Performance
- Billing Issues
- Invoicing Issues
- Difficult Setup
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 87.2% |
| Mid-Market | 10.6% |
| Enterprise | 2.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 2 | 5.0 |
| 2025 Q2 | 5 | 4.7 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 2 | 4.5 |
| 2026 Q1 | 2 | 4.5 |
| 2026 Q2 | 5 | 3.3 |
| 2026 Q3 | 4 | 4.5 |
Satisfaction ratings
What reviewers say
Smooth Transition from JIRA with HALOPSA’s Jira Repo Integration
“Since we’re transitioning from JIRA to HALOPSA, if you already have a good understanding of JIRA, you shouldn’t face many challenges adapting. We also have a large amount of data in JIRA, and HALOPSA helps us integrate the Jira repo, which makes the move easier.”
Effortless Integrations That Make License Billing
“It connects effortlessly with the rest of my tech stack (RMMs, accounting tools, Microsoft 365, etc.), which makes license billing and asset tracking really smooth and straightforward.”
Modern, Highly Customisable PSA with Strong Integrations
“It simply feels like a very modern PSA compared to competitors. I really like that it’s designed to integrate with a wide range of other products and platforms, and that it can be customised to fit different needs.”