G2 Vendor Directory

Dixa

#34 in Contact Center Workforce

Copenhagen, Capital Region

2

Products on G2

406

Total reviews

4.2

Avg. star rating

  • Dixa ranks #34 in Contact Center Workforce.
  • Dixa's 2 products span 11 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 53.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Dixa's products.

Page views and citations · Dixa

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Zendesk

92 switched
2

Fin

15 switched
3

Freshworks

14 switched
4

Salesforce

4 switched
5

Aircall

3 switched

Losing to

Based on reviewers of other products who said they switched from Dixa.

1

Fin

2 switched
2

Helpjuice

2 switched
3

HubSpot

1 switched
4

Zendesk

1 switched
5

OvationCXM

1 switched

Key stats

—

#34

11

Mid-Market

2015

152

Copenhagen, Capital Region

Adoption by company size

SegmentShare of reviews
Small Business43.7%
Mid-Market53.3%
Enterprise3.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q414.5
2025 Q114.5
2025 Q223.0
2025 Q314.0