elevio by Dixa
Reviews
Star rating
Rank in Customer Self-Service
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 46.7% |
| Mid-Market | 53.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Easy to use knowledge base
“It's very easy to create articles and use it, and it's easy to share with your team.”
Fantastic self-service solution for adding an extra layer of understanding
“We just love that 10% of our visitors can help themselves to find answers to questions that might hold them back. Great digital experience. The onboarding and the agile support was impressive.”
Elevio made adding a help function to our own system easy
“We don't have a lot of developer resources so the fact that I could get the elevio Assistant added to our in-house system with the easy addition of a small snippet of code to our templates - that was gold. The Helper function is essential to us - without coding, I can put up a pu”