G2 Vendor Directory

PBXware

by Bicom Systems

26

Reviews

4.5

Star rating

#26

Rank in UCaaS Platforms

Pros and cons

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration

Cons

  • Lack of Intuitiveness
  • Complex Processes
  • Difficult Settings Management
  • Contact Management
  • Navigation Difficulty
  • Difficult Interface

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for PBXware.

Page views and citations · PBXware

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from PBXware.

Key stats

-100.0%

76

Small Business

5

Adoption by company size

SegmentShare of reviews
Small Business60.9%
Mid-Market39.1%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2025 Q194.7
2025 Q284.8
2025 Q474.4
2026 Q115.0
2026 Q210.0

Satisfaction ratings

Ease of Use8.9
Ease of Setup8.9
Quality of Support9.2
Meets Requirements8.9

What reviewers say

Fonctionnalités Avancées et Support Réactif

5.0

“J'apprécie vraiment l'interface de PBXware, son support technique efficace et rapide, et ses fonctionnalités avancées. La gestion des centaines de clients est optimale, et j'aime particulièrement que le programme soit stable. Son installation a été super facile et la documentatio”

Directeur

Contenti sia per il funzionamento del centralino sia del supporto continuo che riceviamo

4.5

“L' affidabilita' del sistema e la grande disponibilita' del supporto.”

Service MAnager

Configurazione Facile e Assistenza Impeccabile

5.0

“La configurazione e la gestione risultano semplici e intuitive. Le informazioni fornite sono sempre corrette e l'assistenza è disponibile quando necessario. I problemi vengono risolti rapidamente e l'offerta di servizi è molto ampia.”

Managing Director