G2 Vendor Directory

Cisco BroadCloud

by Cisco

12

Reviews

4.5

Star rating

#56

Rank in Cloud Platform as a Service (PaaS)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Cisco BroadCloud.

      Page views and citations · Cisco BroadCloud

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      RingEX

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Cisco BroadCloud.

      1

      CallTower

      1 switched
      2

      8x8 Work

      1 switched
      3

      3CX

      1 switched
      4

      Webex Suite

      1 switched
      5

      PBXware

      1 switched

      Key stats

      —

      73

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business25.0%
      Mid-Market41.7%
      Enterprise33.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.2
      Ease of Setup8.0
      Quality of Support8.3
      Meets Requirements8.6

      What reviewers say

      BroadCloud

      5.0

      “One of the best features I have always been a fan of is call pull, this allows you to pull a call between your desktop, mobile and hardphones seamlessly.”

      VoIP Technical Service Agent

      Pilot Deployment of BroudCloud

      4.0

      “BroadCloud should integrate with our existing Cisco/Meraki UCS platforms and infrastructure”

      Network Engineer

      Awesome collaboration tools and UC

      5.0

      “The UC app and functionality along with the system stabilty. The cisco name gives it a quality wrap.”

      Business Development Manager