Alemba

#61 in IT Service Management (ITSM) Tools

Send, United Kingdom

Products on G2

Total reviews

4.0

Avg. star rating

Alemba Service Manager ranks #61 in IT Service Management (ITSM) Tools.
Alemba's 1 product span 2 categories on G2.
Enterprise is the largest segment among reviewers, at 60.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Alemba's products.

Page views and citations · Alemba

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

IFS

1 switched

Losing to

Based on reviewers of other products who said they switched from Alemba.

ServiceNow

2 switched

Halo Service Solutions

1 switched

Hornbill

1 switched

Key stats

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#61

Enterprise

2007

Send, United Kingdom

Adoption by company size

Segment	Share of reviews
Small Business	12.5%
Mid-Market	26.6%
Enterprise	60.9%

Quarterly history

Quarter	Total reviews	Avg. rating

About Alemba

Alemba is a service provider of IT Service Management (ITSM) solutions, delivering innovative and powerful tools to streamline IT services and support operations. The company specializes in the development and implementation of its flagship product, Alemba Service Manager, which is designed to help organizations manage their IT services, infrastructure, and assets more efficiently. Alemba’s solutions are built on robust, scalable technology platforms that enable integration with existing systems and support ITIL-compliant processes, ensuring improved service delivery and maximized operational efficiency. With extensive expertise in ITSM, Alemba serves a diverse range of industries worldwide, helping IT teams to increase productivity, reduce costs, and enhance the overall user experience.

Products

Alemba Service Manager

by Alemba · 64 reviews

4.0

Showing 1 of 1

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