Alemba Service Manager
Reviews
Star rating
Rank in IT Service Management (ITSM) Tools
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 12.5% |
| Mid-Market | 26.6% |
| Enterprise | 60.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Simple, Realistic, Ease of Use and Cost effective IT Service Management tool.
“The best thing about vFire is the dashboard view and time stamp on the service request. Dashboard view offers great customization options, upto 15 types of columns can be added in a regular view. Reports are exported in excel, they look nice and sorted. The integration of the ”
Cost effective and easy to manage ITSM tool
“Besides cost, Vfire is very simple with all basic features available based on ITIL framework. It gives you nice excel reports for your vfire tickets and Dashboard view is descriptive yet simple. A lot of customization in the ticket view dashboard with time stamp sorting.”
An easy to use Incident and Service request management tool available at a minimal cost
“It provides an end user friendly interface for dashboard view, export in excel option and offers a good number of customization as well. Integration with AD is seamless and it even provides the timestamp per the regions' clock. ”