G2 Vendor Directory

Proactive Notification

55

Products

24.7K

Total reviews

4.6

Avg. rating

Zendesk for Customer Service by Zendesk leads the Proactive Notification category with a 4.3 rating from 7,115 reviews. SuprSend has the strongest momentum in the category, up -90.0% quarter-over-quarter.

LLM citations

Monthly citations by AI answer engines for the top products in Proactive Notification.

LLM citations · Proactive Notification

Source: G2 review data

Key stats

Zendesk for Customer Service

SuprSend

Small Business

Category trends

How the Proactive Notification market is moving, from G2 review and Grid data.

Which products are most adopted?
1
DialMyCalls824 2
Text-Em-All674 3
Zendesk for Customer Service590 4
Textedly542 5
SimpleTexting426
Which products climbed the Grid most?
1
Salesmsg12 2
Pushwoosh9 3
MoEngage6 4
Courier6 5
Knock4
Which products are reviewers switching to?
1
Talkdesk88 2
DialMyCalls41 3
Genesys Cloud CX28 4
NICE CXone23 5
Wati18
Which products do enterprises choose?
1
Zendesk for Customer Service69 2
Text-Em-All65 3
Amazon Simple Queue Service (SQS)46 4
Genesys Cloud CX37 5
Talkdesk34
Which products do mid-market buyers choose?
1
Text-Em-All300 2
DialMyCalls293 3
Zendesk for Customer Service278 4
Textedly183 5
OneSignal100
Which products do small businesses choose?
1
DialMyCalls478 2
Textedly315 3
SimpleTexting313 4
Text-Em-All302 5
Zendesk for Customer Service225

Fastest growing

Ranked by G2 Momentum score.

1

SuprSend

by SuprSend · 129 reviews

4.8
2

Boulevard

by Boulevard Labs, Inc. · 132 reviews

4.5
3

Wati

by Wati · 517 reviews

4.6

All products

Ranked by G2 Grid position.

1

Zendesk for Customer Service

by Zendesk · 7,115 reviews

4.3
2

Textedly

by Textedly · 1,462 reviews

4.6
3

DialMyCalls

by OnTimeTelecom · 1,025 reviews

4.7
4

Text-Em-All

by Text-Em-All · 828 reviews

4.8
5

Amazon Simple Queue Service (SQS)

by Amazon Web Services (AWS) · 146 reviews

4.4

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