Knock
Reviews
Star rating
Rank in Notification Infrastructure
Pros and cons
Pros
- Ease of Use
- Notifications
- Easy Setup
- Customer Support
- Integrations
- Features
Cons
- Missing Features
- Notification Issues
- Insufficient Features
- Lack of Clarity
- Difficult Setup
- Limited Templates
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 75.9% |
| Mid-Market | 22.0% |
| Enterprise | 2.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 11 | 4.7 |
| 2025 Q1 | 6 | 4.8 |
| 2025 Q2 | 10 | 4.5 |
| 2025 Q3 | 27 | 4.6 |
| 2025 Q4 | 4 | 4.6 |
| 2026 Q1 | 4 | 4.6 |
| 2026 Q2 | 4 | 4.9 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Robust Multichannel Notifications Made Easy
“I like that Knock is super robust and easy to use. Even though there's a slight learning curve, it's a fundamental and super helpful product. Setting it up wasn't that bad—I've dealt with similar systems before that were much tougher, but Knock made it pretty easy. They even have”
Simplified Notification Management with Outstanding Support
“I like how simple Knock has made quite a complex concept, and the canvas editor is brilliant. The new AI agent they've added builds workflows in seconds, which is great. The initial setup was very simple, and the shared Slack channel was great. The solutions team was on hand for ”
Easy to Use with Stellar Support but Needs More Maturity
“I think the product is really easy to use, optimizing both for developers and non-developers. The MCPs and AI tooling are really nice because they enable me to build things fast, and the nontechnical team members can edit easily. I find the commit system well thought out because ”