Zoho SalesIQ
Reviews
Star rating
Rank in Visitor Identification
Pros and cons
Pros
- Features
- Ease of Use
- Integrations
- Chat Features
- Easy Integrations
- Customer Support
Cons
- Learning Curve
- Limited Customization
- Excessive Notifications
- Notification Issues
- Not Intuitive
- Steep Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 73.7% |
| Mid-Market | 19.9% |
| Enterprise | 6.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 0.0 |
| 2025 Q1 | 1 | 4.0 |
| 2025 Q4 | 5 | 4.8 |
| 2026 Q1 | 2 | 4.3 |
| 2026 Q2 | 3 | 4.0 |
Satisfaction ratings
What reviewers say
Affordable Premium Membership with a Handy Mobile App
“The premium membership is very affordable, and it also comes with a mobile application.”
Zobot Makes Customization and Lead Qualification Effortless
“Zobot is impressively easy to customize. We’ve been able to automate initial lead qualification and handle common FAQs, which has reduced our support volume by about 30%. It also helps ensure visitors still get answers even when our team is offline.”
Responsive Chat Solution with Powerful Customization
“I find Zoho SalesIQ to be a very responsive solution that my live customer service reps are finding helpful. The outreach is immediate, and there are expansive options to provide content to visitors. My reps try to convert leads on chat, and the easy interface enables them to get”