Wolken Service Desk
17
Reviews
4.6
Star rating
#51
Rank in Service Desk
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
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76
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.5% |
| Mid-Market | 58.8% |
| Enterprise | 17.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q3 | 2 | 4.0 |
Satisfaction ratings
Ease of Use9.4
Ease of Setup9.3
Quality of Support9.4
Meets Requirements9.3
What reviewers say
It is very user friendly and very relevant to the Bussiness
5.0
“It would be very easy to track the Complaints/ Issues and help us to reslove the customer issues on the given SLA time. Very healpful to resolve the Customer Complaints ontime.”
SaaS based product and available on Opex model.
5.0
“Easy installation & configurations. Ready to Go workflows. No headache of owning and maintaing the products / services”
Level of customer service you will receive
5.0
“Easy to use and configurable Saas product with a good product quality and delivery options.”