Thryv
2,023
Reviews
4.3
Star rating
#5
Rank in Local Listing Management
Pros and cons
Pros
- Ease of Use
- Automation
- Customer Support
- Automation Features
- Helpful
- Integrations
Cons
- Missing Features
- Learning Curve
- Limitations
- Limited Features
- Expensive
- Email Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-81.8%
54
Small Business
10
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 90.5% |
| Mid-Market | 8.3% |
| Enterprise | 1.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 36 | 4.2 |
| 2025 Q1 | 4 | 3.5 |
| 2025 Q2 | 3 | 2.3 |
| 2025 Q3 | 7 | 4.7 |
| 2025 Q4 | 4 | 2.3 |
| 2026 Q1 | 1 | 4.5 |
| 2026 Q2 | 22 | 4.3 |
| 2026 Q3 | 4 | 5.0 |
Satisfaction ratings
Ease of Use7.9
Ease of Setup7.6
Quality of Support8.7
Meets Requirements8.6
What reviewers say
Solo-Preneur Powerhouse with Outstanding, Hands-On Support
5.0
“I like everything about Thryv, especially the customer support. When I needed help creating a webpage, the support agent explained what needed to be done and offered to take care of it right then. At every turn, they explained how to do things on the site and would offer to do it”
Effortless Multi-Account Posting Across Social Media
4.0
“I like how easy it is to connect multiple social media accounts and post to all of them at the same time.”
SEO Program That Truly Boosted Our Website
5.0
“Their SEO program has really made a difference for our website!”