Constant Contact
Reviews
Star rating
Rank in Event Marketing
Pros and cons
Pros
- Ease of Use
- Easy Creation
- Email Marketing
- Simple
- Helpful
- User-Friendly
Cons
- Missing Features
- Limited Features
- Limited Customization
- Limited Templates
- Layout Issues
- Not Intuitive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 70.8% |
| Mid-Market | 22.7% |
| Enterprise | 6.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 99 | 4.4 |
| 2025 Q1 | 627 | 4.4 |
| 2025 Q2 | 98 | 4.3 |
| 2025 Q3 | 457 | 4.5 |
| 2025 Q4 | 124 | 4.2 |
| 2026 Q1 | 35 | 4.2 |
| 2026 Q2 | 143 | 4.3 |
| 2026 Q3 | 168 | 4.3 |
Satisfaction ratings
What reviewers say
Easy Customer Outreach, with Room for More Design Integrations
“I like that Constant Contact helps me reach most of the companies and customers we serve quickly and makes sharing information easier. I love how easy it is to import a PDF flyer, and that it stores the contacts I use to reach my customers. I also like being able to import files,”
Gets the Job Done, But There Are Better Options Than Constant Contact
“To be honest, there's nothing about Constant Contact that I truly love. It gets the job done and allows me to create and send emails for my clients, but I think there are better options out there.”
Easy-to-Use Email Marketing with Handy Templates
“I find Constant Contact easy to navigate and use. I like the email templates and button creation features, and the initial setup was very easy. I use it for mass emails and to increase customer visibility.”