Nice.Chat
Reviews
Star rating
Rank in Live Chat
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 69.2% |
| Mid-Market | 7.7% |
| Enterprise | 23.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Great Chat tool for eCommerce webites
“The best part about Nice chat is that it is platform agnostic. My website is on WordPress and Nice Chat easily integrated with it. It can also be integrated with slack to be updated with all the chat notifications.”
Powerful and Intuitive Online Chat Tool
“As a team lead in my company, it's crucial for me to assess the statistics of every agent. The most efficient chat statistics interface allows for effortless data visualization, presenting both real-time and daily metrics. The inclusion of visitor information and the visitor scre”
Best Application to communicate
“lot of things i like about nice chat. easy to use, user friendly, best to communicate with your clients. and for customer service it is one of the best applications.”