MyOperator
Reviews
Star rating
Rank in Communication Platform as a Service (CPaaS)
Pros and cons
Pros
- Helpful
- Customer Support
- Ease of Use
- Staff Support
- Easy Setup
- Features
Cons
- Poor Customer Support
- Missing Features
- Missing Functionality
- Integration Issues
- Poor UI Design
- Integration Difficulty
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 49.3% |
| Mid-Market | 43.5% |
| Enterprise | 7.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 0.3 |
| 2025 Q3 | 1 | 2.0 |
| 2025 Q4 | 1 | 0.0 |
| 2026 Q1 | 10 | 4.5 |
| 2026 Q2 | 2 | 4.5 |
| 2026 Q3 | 35 | 4.4 |
Satisfaction ratings
What reviewers say
Efficient Call Monitoring with Reliable Support
“I use MyOperator for talent acquisition and team call quality monitoring. I like the live updates and proper support MyOperator provides. I can track records, see the number of calls, and download them for further evaluation, which is very helpful. We switched from regular calls ”
Good Experience Managing Patient Enquiries
“MyOperator made it much easier for us to manage our incoming patient enquiry calls. The setup was straightforward, call routing worked well, and features like call recording and reports helped us keep track of conversations. Overall, it was a simple and reliable solution for our ”
Great Call Diverting and Department Creation Features
“I like the feature of divert calling where call diverts and feature to create departments”