SherWeb

#55 in Incident Management

Sherbrooke, Quebec, Canada

Products on G2

327

Total reviews

4.4

Avg. star rating

C2 ITSM ranks #55 in Incident Management.
Reviews across SherWeb's portfolio declined 66.7% quarter-over-quarter.
SherWeb's 2 products span 8 categories on G2.
Small Business is the largest segment among reviewers, at 49.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across SherWeb's products.

Page views and citations · SherWeb

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

TCP Software

BambooHR

Zoho

ExportNotes

Octopus

Losing to

Based on reviewers of other products who said they switched from SherWeb.

BambooHR

Oracle

Freshworks

Zoho

Salesforce

Key stats

-66.7%

#55

Small Business

1998

935

Sherbrooke, Quebec, Canada

Adoption by company size

Segment	Share of reviews
Small Business	49.4%
Mid-Market	40.5%
Enterprise	10.1%

Quarterly history

Quarter	Total reviews	Avg. rating
2026 Q2	3	4.3
2026 Q3	1	3.5

About SherWeb

SherWeb is a leading cloud services provider that specializes in delivering a range of IT solutions, including cloud hosting, managed services, and collaboration tools. Founded in 1998, the company offers a variety of products such as Microsoft 365, Office 365, and cloud infrastructure services, aimed at helping businesses enhance their productivity and streamline operations. With a strong focus on customer support, SherWeb is committed to providing reliable and scalable solutions tailored to meet the unique needs of its clients. For more information, visit their website at http://www.sherweb.com.