G2 Vendor Directory

Basecamp

by 37signals

5,487

Reviews

4.1

Star rating

#11

Rank in Project Collaboration

Pros and cons

Pros

  • Ease of Use
  • Team Collaboration
  • Project Management
  • Task Management
  • Organization
  • Communication

Cons

  • Missing Features
  • Limited Features
  • Limited Functionality
  • Project Management
  • Lack of Features
  • Task Management

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Basecamp.

Page views and citations · Basecamp

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Basecamp.

Key stats

-77.4%

37

Small Business

7

Adoption by company size

SegmentShare of reviews
Small Business49.8%
Mid-Market33.6%
Enterprise16.6%

Quarterly history

QuarterReviewsStar rating
2024 Q474.6
2025 Q1164.7
2025 Q2144.1
2025 Q3354.4
2025 Q4444.3
2026 Q1384.4
2026 Q2314.3
2026 Q374.3

Satisfaction ratings

Ease of Use8.8
Ease of Setup8.9
Quality of Support8.6
Meets Requirements8.7

What reviewers say

Effortless Project Management with Unmatched Reliability

5.0

“I really like Basecamp for its familiarity since we've used it for quite some time, and the UI is easy to navigate. I appreciate the many features available, and they keep adding more. The ease of use is crucial for us, and it makes everything easier. We've never had any issues w”

IT Support Engineer

All-in-One Project Hub, but Too Loose for Dependency-Driven Workflows

3.0

“Basecamp replaces the typical fragmented app stack. Instead of jumping between Slack for chat, Trello for tasks, Google Drive for docs, and email for announcements, Basecamp bundles these into a single project interface”

Project Manager

Simple, Minimalistic Project Management with Basecamp

3.5

“I liked the Basecamp tool for its simple and minimalistic usability for Project Management”

Associate Project Manager