Retention.com

#16 in Visitor Identification

Austix, TX

Products on G2

407

Total reviews

4.5

Avg. star rating

RB2B ranks #16 in Visitor Identification.
Reviews across Retention.com's portfolio declined 100.0% quarter-over-quarter.
Retention.com's 2 products span 4 categories on G2.
Small Business is the largest segment among reviewers, at 73.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Retention.com's products.

Page views and citations · Retention.com

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

HubSpot

ZoomInfo

Factors.AI

Dun & Bradstreet

Apollo.io

Losing to

Based on reviewers of other products who said they switched from Retention.com.

Opensend, Inc.

Tie

Snitcher

Identity Matrix

Factors.AI

Key stats

-100.0%

#16

Small Business

2019

Austix, TX

Adoption by company size

Segment	Share of reviews
Small Business	73.0%
Mid-Market	26.0%
Enterprise	1.0%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	22	4.2
2025 Q1	1	5.0
2025 Q2	3	5.0
2025 Q3	4	4.9
2025 Q4	1	5.0
2026 Q1	10	4.2
2026 Q2	4	4.3

About Retention.com

Retention.com is the industry-leading Shopify e-commerce solution for increasing revenue. E-commerce stores lose a total of $18 billion every year in potential revenue, simply because shoppers leave before checking out. With Retention.com, shopping cart abandonment becomes a thing of the past.We enable email-based retargeting so that brands can re-engage lapped audiences and grow their email lists for the future. On the outside, Retention.com is a magic wand that makes money fall from the sky.At our core, we are a data company.