G2 Vendor Directory

Call Center for Skype

by PrettyMay

14

Reviews

4.3

Star rating

#48

Rank in UCaaS Platforms

Pros and cons

Pros

  • Helpful

Cons

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Call Center for Skype.

    Page views and citations · Call Center for Skype

    Source: G2 review data

    Losing to

    Based on reviewers of other products who said they switched from Call Center for Skype.

    1

    Slack

    3 switched
    2

    Zoom Workplace

    3 switched
    3

    Microsoft Teams

    2 switched
    4

    Quo

    2 switched
    5

    NUACOM

    1 switched

    Key stats

    —

    43

    Small Business

    1

    Adoption by company size

    SegmentShare of reviews
    Small Business57.1%
    Mid-Market14.3%
    Enterprise28.6%

    Quarterly history

    QuarterReviewsStar rating
    2026 Q114.0

    Satisfaction ratings

    Ease of Use8.7
    Ease of Setup9.0
    Quality of Support8.2
    Meets Requirements8.6

    What reviewers say

    Excellent Call cering centre

    4.0

    “The call centre is so good because its help for people to know more”

    Digital network marketing

    Efficiency and Connectivity

    5.0

    “There are couple of things to conisder when using skype for call center. Ineternal Communication Meetings Enabling agents to handle voice calls”

    Project Manager

    Tellecommunications and technology

    4.5

    “I like that you can write off of Skype letters to people and use telecommunications at the same time.”

    Sales Representative