G2 Vendor Directory

Positive User

#43 in Visitor Identification

Paris, FR

1

Products on G2

50

Total reviews

4.3

Avg. star rating

  • Positive User ranks #43 in Visitor Identification.
  • Positive User's 1 product span 5 categories on G2.
  • Small Business is the largest segment among reviewers, at 78.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Positive User's products.

Page views and citations · Positive User

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Fin

3 switched
2

Customer.io

1 switched
3

Freshworks

1 switched
4

Salesforce

1 switched
5

Chatwoot

1 switched

Losing to

Based on reviewers of other products who said they switched from Positive User.

1

HubSpot

1 switched
2

Customer.io

1 switched
3

Zoho

1 switched
4

Sprinklr

1 switched
5

Gist

1 switched

Key stats

—

#43

5

Small Business

2016

66

Paris, FR

Adoption by company size

SegmentShare of reviews
Small Business78.0%
Mid-Market16.0%
Enterprise6.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q315.0
2026 Q114.0