
Playbook
23
Reviews
4.6
Star rating
#5
Rank in Camp Management
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
83
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 39.1% |
| Mid-Market | 47.8% |
| Enterprise | 13.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 5.0 |
| 2025 Q1 | 15 | 4.7 |
| 2025 Q3 | 2 | 4.0 |
Satisfaction ratings
Ease of Use9.7
Ease of Setup9.6
Quality of Support9.1
Meets Requirements9.5
What reviewers say
Playbook is like a digital workbook for our organisation
4.5
“Working in different areas of day-to-day service-based industry for a startup like our's Dortoservices, we consistently need an automated, AI-driven software to help ascend and oversea our entire day to day workflow. This tool is crucial for documenting every decision made within”
For the Big Leagues
3.5
“I love how you can use playbook to store any and all information for your company!”
Playbook information technology
5.0
“It easier to access a documentary and policies in an organization”