G2 Vendor Directory

Notion

by Notion

13.9K

Reviews

4.6

Star rating

#1

Rank in Note-Taking Software

Pros and cons

Pros

  • Ease of Use
  • Features
  • AI Features
  • Useful
  • Organization
  • Helpful

Cons

  • Learning Curve
  • Limited Features
  • Learning Difficulty
  • Missing Features
  • Usage Limitations
  • Limited Customization

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Notion.

Page views and citations · Notion

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Notion.

Key stats

+51.5%

72

Small Business

8

Adoption by company size

SegmentShare of reviews
Small Business67.7%
Mid-Market26.4%
Enterprise5.9%

Quarterly history

QuarterReviewsStar rating
2024 Q41504.7
2025 Q11344.7
2025 Q27094.5
2025 Q36214.5
2025 Q41,6634.5
2026 Q11,8154.5
2026 Q21,1924.4
2026 Q31,8064.5

Satisfaction ratings

Ease of Use8.6
Ease of Setup8.5
Quality of Support8.7
Meets Requirements8.9

What reviewers say

Notion Turns Scattered Notes into Organized Pages and Databases

5.0

“I like how Notion lets me turn scattered notes into organized pages and databases. Having project details beside my task lists makes it easier to find context and plan my next steps.”

Customer Service Executive

Notion Keeps Product Requirements and Roadmaps Organized and Easy to Navigate

4.0

“Product work is full of details that can be missed when you're, in meetings going through files and having conversations. One thing I really like is that I can store feature requirements meeting notes, roadmaps and what we decided on Notion. The pages that are connected were real”

Product Manager

Daily work like task and shortcut

5.0

“It’s very easy to use, and I use it for many tasks. The shortcuts are helpful and make my work easier.”

Digital Rights Media