G2 Vendor Directory

Amilia SmartRec

by Amilia

23

Reviews

4.4

Star rating

#2

Rank in Parks and Recreation

Pros and cons

Pros

    Cons

    • Payment Issues
    • Booking Issues

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Amilia SmartRec.

    Page views and citations · Amilia SmartRec

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    Losing to

    Based on reviewers of other products who said they switched from Amilia SmartRec.

    Key stats

    —

    78

    Small Business

    8

    Adoption by company size

    SegmentShare of reviews
    Small Business52.2%
    Mid-Market43.5%
    Enterprise4.3%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q210.0
    2026 Q3114.9

    Satisfaction ratings

    Ease of Use8.3
    Ease of Setup8.1
    Quality of Support9.3
    Meets Requirements9.0

    What reviewers say

    Amilia Listens and Improves—A Strong Customer Partnership

    4.5

    “What I enjoy most is the relationship I have with Amilia. They take any concerns or requests seriously and consistently work toward improvements.”

    Director

    Easy Self-Serve Rentals and Registrations with Fantastic Support

    4.5

    “The ease of use for both our community and staff is what stands out most about Amilia SmartRec. The customer self-serve features significantly reduce the time our team spends managing rentals and registrations. On top of that, their customer support is fantastic, always quick to ”

    Recreation Supervisor

    Effortless Membership Management & Outstanding Support

    5.0

    “I find Amilia SmartRec incredibly easy to use. I also love how effective their staff is at resolving issues; they really do everything in their power to resolve problems quickly. The communication tools are fantastic for updating members and activities. The analytics feature is s”

    Executive Director