G2 Vendor Directory

Phone2

by Phone2

18

Reviews

3.9

Star rating

#74

Rank in VoIP Providers

Pros and cons

Pros

    Cons

    • Unethical Sales
    • Upgrade Issues
    • Call Disconnections
    • Settings Issues
    • Customer Service
    • Account Management

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for Phone2.

    Page views and citations · Phone2

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    1

    SkypeTime

    3 switched
    2

    Quo

    1 switched
    3

    Google Voice

    1 switched
    4

    RingCentral Contact Center

    1 switched
    5

    Dialpad Connect

    1 switched

    Losing to

    Based on reviewers of other products who said they switched from Phone2.

    1

    Quo

    1 switched

    Key stats

    +0.0%

    39

    Small Business

    1

    Adoption by company size

    SegmentShare of reviews
    Small Business100.0%
    Mid-Market0.0%
    Enterprise0.0%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q320.0
    2026 Q274.6
    2026 Q374.4

    Satisfaction ratings

    Ease of Use8.6
    Ease of Setup9.2
    Quality of Support8.0
    Meets Requirements8.0

    What reviewers say

    Works Worldwide with Internet—Free Calls to US & Canada and SMS

    4.5

    “If you have internet connection, it workd well all over the world. Thant means that you can call free US and Canada phone numbers and get SMSs”

    Vice President of Global Sales

    Makes Calling Prospects Easier and More Convenient

    5.0

    “it let's us call our prospects easier and as per my specialists they find it really convenient”

    Founder

    Pretty good company.

    4.0

    “The ease of signing in. It allows me to make calls to the US. It also keeps track of my conversations.”

    Beer Guide & Publican