Oracle Siebel
Reviews
Star rating
Rank in CRM
Pros and cons
Pros
- Ease of Use
- Easy Setup
- Integration
- Feature Richness
- Customer Support
- Easy Customization
Cons
- Learning Curve
- Connectivity Issues
- High Complexity
- Bugs
- Search Issues
- Not Intuitive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 13.1% |
| Mid-Market | 25.2% |
| Enterprise | 61.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.5 |
| 2025 Q1 | 1 | 4.5 |
| 2025 Q2 | 1 | 4.0 |
| 2025 Q3 | 2 | 5.0 |
| 2025 Q4 | 6 | 4.3 |
| 2026 Q1 | 1 | 3.5 |
| 2026 Q2 | 17 | 3.9 |
| 2026 Q3 | 1 | — |
Satisfaction ratings
What reviewers say
Reliable CRM for Managing Complex Customer Relationships
“What I like best about Oracle Siebel is its ability to manage customer information and interactions in one centralized system. It provides a comprehensive view of customer activity, which makes it easier to track accounts, manage relationships, and keep information organized. I a”
Reliable, Flexible CRM with Strong Analytics and Customization
“Oracle Siebel CRM is a reliable and flexible business management system that helps companies manage customer relationships, automate processes, and improve productivity. It offers strong analytics, extensive customization options, and high stability, making it suitable for large ”
Strong Client Management, Needs Modern UI
“I like Oracle Siebel's strong client data management and customization capabilities. It helps to keep track of client information, service requests, and all client interactions, service history, and sales information, which improves visibility and reduces manual tracking.”