Oracle Field Service

by Oracle

Reviews

3.9

Star rating

#55

Rank in Field Service Management

Pros and cons

Pros

Real-Time Data
Customer Support
Ease of Use
User-Friendly
Time Management
Easy Integration

Cons

Learning Curve
Expensive
Improvement Needed
Customization Difficulties
Slow Performance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Oracle Field Service.

Page views and citations · Oracle Field Service

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Clarify

1 switched

Losing to

Based on reviewers of other products who said they switched from Oracle Field Service.

Salesforce Sales Cloud

17 switched

Salesforce Service Cloud

Oracle Eloqua

ServiceMax

Salesforce Platform

Key stats

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Enterprise

Adoption by company size

Segment	Share of reviews
Small Business	8.7%
Mid-Market	26.1%
Enterprise	65.2%

Quarterly history

Quarter	Reviews	Star rating
2025 Q4	4	4.3

Satisfaction ratings

Ease of Use8.0

Ease of Setup8.2

Quality of Support8.0

Meets Requirements8.4

What reviewers say

solución líder en el mercado de software de gestión de servicios de campo

5.0

“Su programacion inteligente que utiliza algortimos para asignar automaticamente trabajos.”

Gerente de compras

Powerful Field Service Solution

4.0

“Easy to assign jobs to multiple functions on real time basis. After getting Oracle field service solution we were able to achieve faster response and better resource allocation. Easily integrates with third party system and ERP solutions. Good value for money and customer supp”

Head Risk and Compliance

Oracle feild service

5.0

“Oracle feild engineers are very professional and highly skilled”

Senior Delivery Manager - DevOps