Knowlarity Cloud Contact Center
14
Reviews
4.0
Star rating
#83
Rank in Call Center Infrastructure (CCI)
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
38
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 15.4% |
| Mid-Market | 53.8% |
| Enterprise | 30.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 4.5 |
Satisfaction ratings
Ease of Use6.2
Ease of Setup5.0
Quality of Support3.8
Meets Requirements6.7
What reviewers say
Beyond the calls and ring
4.5
“The best part about Knowlarity is integration of automation and real-time call insights. It empowers our team to handle high volumes efficiently with features like smart call routing, live monitoring, and CRM sync — all while maintaining excellent call quality. The interface is i”
Worst Company to work with
0.0
“The solution is cheaper than any other standard solution out there.”
Easy to use Cloud Telephony Platform
3.5
“Offers high-quality Cloud telephony options. Both parties hear crystal clear voice and real-time recordings and reports are also available.”