G2 Vendor Directory

Super Receptionist

by Knowlarity Communications

19

Reviews

4.4

Star rating

#101

Rank in Contact Center

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Super Receptionist.

      Page views and citations · Super Receptionist

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Exotel Customer Communication Platform

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Super Receptionist.

      1

      Ozonetel

      3 switched
      2

      MyOperator

      1 switched
      3

      Exotel Customer Communication Platform

      1 switched
      4

      ZIWO

      1 switched

      Key stats

      —

      63

      Mid-Market

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business15.8%
      Mid-Market78.9%
      Enterprise5.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.3
      Ease of Setup9.0
      Quality of Support8.0
      Meets Requirements9.2

      What reviewers say

      Feature rich system for customer success

      4.5

      “Integration with hubspot is very good. Feature rich for call center or customer success department. Application for on the go access. Very easy to implement.”

      Manager Marketing Operations

      Has many superb features, but felt slightly buggy a times

      3.5

      “Features such as call barging, conference calls are a big plus”

      Head of Operations & Technology

      A wonderful dialer for calling

      4.0

      “Instant and seamless connectivity, call recording and tracking the number of dials”

      Team Lead - Sales