G2 Vendor Directory

Mojo Helpdesk

#37 in Shared Inbox

Austin, Texas

1

Products on G2

242

Total reviews

4.4

Avg. star rating

  • Mojo Helpdesk ranks #37 in Shared Inbox.
  • Reviews across Mojo Helpdesk's portfolio declined 100.0% quarter-over-quarter.
  • Mojo Helpdesk's 1 product span 4 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 55.6%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Mojo Helpdesk's products.

Page views and citations · Mojo Helpdesk

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Ziff Davis

4 switched
2

SolarWinds Worldwide LLC

3 switched
3

Zendesk

2 switched
4

Atlassian

2 switched
5

Zoho

2 switched

Losing to

Based on reviewers of other products who said they switched from Mojo Helpdesk.

1

Freshworks

3 switched
2

Incident IQ

1 switched
3

TeamDynamix

1 switched
4

CubicLogics

1 switched
5

Kaseya

1 switched

Key stats

-100.0%

#37

4

Mid-Market

2011

2

Austin, Texas

Adoption by company size

SegmentShare of reviews
Small Business29.5%
Mid-Market55.6%
Enterprise14.9%

Quarterly history

QuarterTotal reviewsAvg. rating
2026 Q215.0