G2 Vendor Directory

Microsoft Copilot Studio

by Microsoft

156

Reviews

4.4

Star rating

#2

Rank in Bot Platforms

Pros and cons

Pros

  • Ease of Use
  • Easy Integrations
  • Easy Setup
  • AI Integration
  • Easy Implementation
  • Automation

Cons

  • Limited Customization
  • Expensive
  • Learning Curve
  • Complex Workflows
  • Missing Features
  • Integration Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Microsoft Copilot Studio.

Page views and citations · Microsoft Copilot Studio

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Microsoft Copilot Studio.

Key stats

-100.0%

57

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business41.3%
Mid-Market25.3%
Enterprise33.3%

Quarterly history

QuarterReviewsStar rating
2025 Q114.5
2025 Q2164.4
2025 Q3594.5
2025 Q4174.1
2026 Q1134.5
2026 Q2124.2

Satisfaction ratings

Ease of Use8.9
Ease of Setup8.8
Quality of Support8.5
Meets Requirements8.5

What reviewers say

Easy-to-Use AI That Works Seamlessly in Teams

4.0

“It is the best AI to use because most of companies will use only this for there employee's and It very easy to use and It accessible in Teams also.”

Sap associate consultant

Copilot Studio Agents That Handle Routine Requests with Ease

4.5

“We used Copilot Studio to create agents that respond to general queries from our internal clients. The agents do a great job resolving day-to-day issues and handling routine requests.”

Senior Cloud Engineer

Helpful for Learning Code, but Needs More Transparency and Strength on Complex Tasks

3.5

“I like Co+Pilots for coding overall. I’m still learning, so Co-Pilot helps teach me how to write code too, and that’s the best part.”

Freelance Digital Artist and AI App. Development