Google NotebookLM
Reviews
Star rating
Rank in Natural Language Understanding (NLU)
Pros and cons
Pros
- Insights
- Efficiency
- Content Creation
- Understanding
- User Interface
- Artificial Intelligence
Cons
- Limited Language Support
- Inefficient File Management
- Poor Response Quality
- Language Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 50.0% |
| Mid-Market | 33.3% |
| Enterprise | 16.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 3 | 4.8 |
| 2025 Q3 | 3 | 4.8 |
| 2025 Q4 | 2 | 5.0 |
| 2026 Q1 | 4 | 4.9 |
| 2026 Q2 | 5 | 4.6 |
| 2026 Q3 | 2 | 2.5 |
Satisfaction ratings
What reviewers say
Concise, Sage-Like AI That Boosts Our Support Efficiency
“We have used it to create an AI that helps us with product knowledge, in order to become more fast and efficient support analysts. I love the way you can talk to it like a sage who knows everything, and it communicates in the most concise and succinct way.”
Clean, Clear Infographics for Workflows and Swimlanes
“I’ve only used it so far to create workflows and swimlanes. Based on my request, it generated an infographic that was clean, clear, and easy to understand.”
Powerful Gemini Functionality with Flexible Uploads and Smart Parsing
“All of the functionality of Gemini with the ability to upload any sortof material I need to and parse it in the ways that are most useful to me”