Fireflies.ai
Reviews
Star rating
Rank in Transcription
Pros and cons
Pros
- AI Summary
- Transcription
- Time-saving
- Ease of Use
- Accuracy
- Action Items
Cons
- AI Inaccuracy
- Meeting Management
- Expensive
- AI Limitations
- Poor Summarization
- Cost
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 79.3% |
| Mid-Market | 17.9% |
| Enterprise | 2.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 79 | 4.8 |
| 2025 Q1 | 64 | 4.7 |
| 2025 Q2 | 61 | 4.7 |
| 2025 Q3 | 13 | 3.9 |
| 2025 Q4 | 8 | 3.4 |
| 2026 Q1 | 10 | 4.0 |
| 2026 Q2 | 13 | 4.1 |
| 2026 Q3 | 3 | 4.2 |
Satisfaction ratings
What reviewers say
Fantastic AI Note Taker - A Better Alternative to Gong
“The AI note taker is fantastic. I switched from Gong as Fireflies note taker is much better and I like that it can join other people's calls too”
An update hijacked my Fn key mid-call, imitated my dictation app, and lost two days of my work
“The meeting bot that joins my calls produces usable transcripts, and that is the only reason this review isn't a zero.”
Organized Meeting Notes and Integrations, Though Transcripts Need Occasional Review
“What I liked most about Fireflies.ai was its ability to automatically capture meeting notes, transcriptions, and action items in a very organized way. It helped reduce manual note-taking and made follow-ups much easier across teams. I also appreciated the integrations and searcha”