G2 Vendor Directory

Perplexity

by Perplexity AI

364

Reviews

4.4

Star rating

#5

Rank in Financial Research

Pros and cons

Pros

  • Ease of Use
  • Useful
  • Helpful
  • Easy Setup
  • Features
  • Ease of Access

Cons

  • Usage Limitations
  • Improvement Needed
  • Context Understanding
  • AI Limitations
  • Inaccurate Data
  • Limited Data

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Perplexity.

Page views and citations · Perplexity

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Perplexity.

Key stats

-10.3%

66

Small Business

6

Adoption by company size

SegmentShare of reviews
Small Business67.2%
Mid-Market20.6%
Enterprise12.2%

Quarterly history

QuarterReviewsStar rating
2024 Q455.0
2025 Q174.6
2025 Q225.0
2025 Q3144.3
2025 Q4474.4
2026 Q11404.4
2026 Q2584.4
2026 Q3524.3

Satisfaction ratings

Ease of Use9.3
Ease of Setup9.5
Quality of Support8.5
Meets Requirements8.7

What reviewers say

Fast, Source-Linked Research—But Accuracy Needs Improvement

4.0

“I find Perplexity useful for quick research and finding information. It gives me clear answers with source links, so I can verify information without spending hours searching through different websites. I use its web search, source citations, and follow-up questions to research t”

Verified reviewer

Engaging, Insightful Questions That Keep Conversations Flowing

5.0

“One of the best features is the way it asks questions that keep the conversation going and help dig deeper.”

Virtual Assistant and Community Engagement Coordinator

Real-Time Data Checks with Mostly Accurate Insights

4.0

“that it's checking real time data and it giving mostly accurate info”

ADMIN