G2 Vendor Directory

Claude

by Anthropic

526

Reviews

4.7

Star rating

#1

Rank in AI Coding Assistants

Pros and cons

Pros

  • Useful
  • Ease of Use
  • Helpful
  • Accuracy
  • Communication
  • Content Creation

Cons

  • Usage Limitations
  • Limitations
  • Limited Functionality
  • AI Limitations
  • Resource Limitations
  • Slow Performance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Claude.

Page views and citations · Claude

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Claude.

Key stats

-49.8%

81

Small Business

8

Adoption by company size

SegmentShare of reviews
Small Business54.6%
Mid-Market31.9%
Enterprise13.5%

Quarterly history

QuarterReviewsStar rating
2024 Q424.8
2025 Q132.0
2025 Q294.9
2025 Q3104.1
2025 Q4184.5
2026 Q1294.6
2026 Q22514.7
2026 Q31264.6

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.4
Quality of Support8.5
Meets Requirements9.2

What reviewers say

Clear, Capable AI That Saves Time, with Room to Improve Accuracy

4.5

“I use Claude for writing, research, brainstorming, and daily work tasks. I like its clear writing, detailed responses, and ability to understand complex tasks. Its writing assistance, document analysis, summarization, and brainstorming help me create better content, understand in”

Verified reviewer

Claude Helps Me Troubleshoot, Script, and Build Internal Tools Faster

5.0

“As an IT specialist handling networking, servers, and internal tools across multiple sites, I use Claude daily for troubleshooting, scripting, and building small web apps. It’s good at understanding long context. I can paste configs, logs, or a whole project and it follows along ”

IT Administrator

Ágil y analítico, aunque debe mejorar la privacidad de los datos

4.0

“Me gusta la agilidad de Claude, su pensamiento analítico y que dé respuestas informadas y coherentes, con soluciones inmediatas para problemas sencillos. Me ayuda a poner en práctica mis ideas más rápido, optimizar mi tiempo y construir herramientas a mi medida. También me result”

Desarrollador