CINNOX
Reviews
Star rating
Rank in Conversational Support
Pros and cons
Pros
- Ease of Use
- Customer Support
- Easy Management
- Communication
- Easy Setup
- Easy Integrations
Cons
- Missing Functionality
- Limited AI Capabilities
- Integration Issues
- Platform Limitations
- Lack of Integrations
- Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 50.0% |
| Mid-Market | 32.4% |
| Enterprise | 17.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Best unified communication platform
“I really like the fact that CINNOX offers a customer-friendly digital ecosystem with features such as a web link feature to start a live chat session or a web call directly from our customers, who previously served them. This makes it much easier for them to get answers quickly a”
Carefree support and partnership model
“Cinnox provide a consist support team in case of any exceptions and their product team are willing to partner closely with us to ensure our needs are met. A clear product roadmap would enable us to plan ahead that impact our digital business strategy as a whole.”
Omni channel platform
“Omni channel communication combine all communication channel in one single platform”