Hippo

by Jungleworks

Reviews

3.8

Star rating

#178

Rank in Live Chat

Pros and cons

Pros

Ease of Use
User-Friendly Interface
User Interface
Features
Customer Support
Helpful

Cons

Bugs
Software Glitches
Quality Issues
System Reliability
Functionality Issues
Missing Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Hippo.

Page views and citations · Hippo

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Fin

3 switched

Freshchat

2 switched

Freshdesk

1 switched

Zendesk for Customer Service

1 switched

tawk.to

1 switched

Losing to

Based on reviewers of other products who said they switched from Hippo.

MaintainX

Click Maint CMMS

Limble

UpKeep

Fin

Key stats

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Mid-Market

Adoption by company size

Segment	Share of reviews
Small Business	30.0%
Mid-Market	60.0%
Enterprise	10.0%

Quarterly history

Quarter	Reviews	Star rating

Satisfaction ratings

Ease of Use9.2

Ease of Setup9.1

Quality of Support8.5

Meets Requirements8.7

What reviewers say

Honest Review

4.0

“Functionality and the primarily resolving the issue that I was seeking for. It's interface is quite good. Integration was easy”

Business Development Manager

A quick and friendly way to take out home insurance

5.0

“I like that Hippo takes a technological approach to home and condo insurance. It offers a complete set of tools to manage customer support.”

User

The analysis capabilities within the tool are very well developed

5.0

“We needed a tool that was easy to use, customizable and fast and Show is one that meets all the characteristics.”

User