MaintainX
1,596
Reviews
4.8
Star rating
#1
Rank in Enterprise Asset Management (EAM)
Pros and cons
Pros
- Ease of Use
- Customer Support
- Work Orders
- Features
- Efficiency Improvement
- Intuitive
Cons
- Missing Features
- Work Order Issues
- Limited Features
- Limited Customization
- Work Order Management
- Poor Reporting
Traffic & LLM citations
Source: G2 review data
Key stats
-34.6%
89
Mid-Market
8
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 41.6% |
| Mid-Market | 50.0% |
| Enterprise | 8.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 107 | 4.6 |
| 2025 Q1 | 112 | 4.9 |
| 2025 Q2 | 110 | 4.9 |
| 2025 Q3 | 143 | 4.8 |
| 2025 Q4 | 151 | 4.8 |
| 2026 Q1 | 79 | 4.8 |
| 2026 Q2 | 81 | 4.7 |
| 2026 Q3 | 53 | 4.8 |
Satisfaction ratings
Ease of Use9.5
Ease of Setup9.3
Quality of Support9.7
Meets Requirements9.3
What reviewers say
Extremely Easy to Use with an Intuitive, Beautiful Design
5.0
“It’s extremely easy to use, very intuitive, and has a great design.”
MaintainX Keeps Our Real Estate Work Orders Running Smoothly
5.0
“Very useful for our on-the-ground real estate team that utilizes MaintainX for all work orders and requests that come through on a consistent basis”
User-Friendly, Centralized Asset & Work Order Tracking That Saves Time
5.0
“User friendly and easy to update. Saves time in moving from tracking maintenance previously through google sheets. Keeps everyone informed in one central space and allows us to track our assets and work orders efficiently.”