G2 Vendor Directory

Issuetrak

#120 in Help Desk

Virginia Beach, Virginia

1

Products on G2

63

Total reviews

4.1

Avg. star rating

  • Issuetrak ranks #120 in Help Desk.
  • Reviews across Issuetrak's portfolio declined 100.0% quarter-over-quarter.
  • Issuetrak's 1 product span 4 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 40.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Issuetrak's products.

Page views and citations · Issuetrak

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

37signals

1 switched

Losing to

Based on reviewers of other products who said they switched from Issuetrak.

1

Freshworks

3 switched
2

ServiceNow

1 switched
3

Salesforce

1 switched
4

Ziff Davis

1 switched
5

MVP One

1 switched

Key stats

-100.0%

#120

4

Mid-Market

1992

36

Virginia Beach, Virginia

Adoption by company size

SegmentShare of reviews
Small Business24.6%
Mid-Market40.4%
Enterprise35.1%

Quarterly history

QuarterTotal reviewsAvg. rating
2026 Q215.0