Gallabox
Reviews
Star rating
Rank in WhatsApp Marketing
Pros and cons
Pros
- Ease of Use
- Integrations
- Automation
- Customer Support
- Easy Integrations
- Helpful
Cons
- Dashboard Issues
- Limited Training Resources
- Limited Customization
- Poor Customer Support
- Inadequate Reporting
- Poor Documentation
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 74.3% |
| Mid-Market | 21.6% |
| Enterprise | 4.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 6 | 4.8 |
| 2025 Q2 | 6 | 4.8 |
| 2025 Q3 | 1 | 4.5 |
| 2026 Q1 | 1 | — |
Satisfaction ratings
What reviewers say
Gallabox is working great for us
“We use Gallabox daily to manage WhatsApp leads coming from our website and paid ad campaigns. The shared team inbox helps ensure that no messages are missed, and we’ve set up auto-replies for non-working hours, which has improved our first response time. One feature I find especi”
One of the best WhatsApp API Tool
“Gallabox is one of the best WhatsApp API tool to use for the marketing activities. It's seamless integration with HubSpot CRM also works very well. I have been working with Iswarya Gunasekaran who is our Account Manager and she is very responsive for our request. They have smo”
My review with Gallabox so fare have been good, they provide support when ever required.
“Chatbots and the user interface are quite good for navigating and finding things from the backend.”