G2 Vendor Directory

Google

#10 in Natural Language Understanding (NLU)

N/A

1

Products on G2

19

Total reviews

4.6

Avg. star rating

  • Google NotebookLM ranks #10 in Natural Language Understanding (NLU).
  • Reviews across Google's portfolio declined 60.0% quarter-over-quarter.
  • Google's 1 product span 1 category on G2.
  • Small Business is the largest segment among reviewers, at 50.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Google's products.

Page views and citations · Google

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

OpenAI

1 switched
2

Microsoft

1 switched

Losing to

Based on reviewers of other products who said they switched from Google.

1

HeyGen

1 switched
2

Microsoft

1 switched
3

Notion

1 switched

Key stats

-60.0%

#10

1

Small Business

2

N/A

Adoption by company size

SegmentShare of reviews
Small Business50.0%
Mid-Market33.3%
Enterprise16.7%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q234.8
2025 Q334.8
2025 Q425.0
2026 Q144.9
2026 Q254.6
2026 Q322.5