G2 Vendor Directory

Custify

#6 in Customer Success

Bucharest, Romania

1

Products on G2

534

Total reviews

4.7

Avg. star rating

  • Custify ranks #6 in Customer Success.
  • Reviews across Custify's portfolio grew 13.0% quarter-over-quarter.
  • Custify's 1 product span 9 categories on G2.
  • Small Business is the largest segment among reviewers, at 63.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Custify's products.

Page views and citations · Custify

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

HubSpot

9 switched
2

Vitally

4 switched
3

Zoho

3 switched
4

monday.com

2 switched
5

Sherlock

2 switched

Losing to

Based on reviewers of other products who said they switched from Custify.

1

Vitally

3 switched
2

EVAM

1 switched
3

Velaris

1 switched
4

HubSpot

1 switched
5

DevRev

1 switched

Key stats

+13.0%

#6

9

Small Business

2017

41

Bucharest, Romania

Adoption by company size

SegmentShare of reviews
Small Business63.8%
Mid-Market33.5%
Enterprise2.7%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4224.4
2025 Q144.6
2025 Q2314.7
2025 Q3294.9
2025 Q4244.7
2026 Q1124.7
2026 Q2234.9
2026 Q3264.9