G2 Vendor Directory

Vitally

#6 in Client Onboarding

New York

1

Products on G2

713

Total reviews

4.5

Avg. star rating

  • Vitally ranks #6 in Client Onboarding.
  • Reviews across Vitally's portfolio declined 35.7% quarter-over-quarter.
  • Vitally's 1 product span 3 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 55.7%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Vitally's products.

Page views and citations · Vitally

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Gainsight Inc.

15 switched
2

ClientSuccess

14 switched
3

ChurnZero

13 switched
4

Salesforce

11 switched
5

Planhat

9 switched

Losing to

Based on reviewers of other products who said they switched from Vitally.

1

Planhat

8 switched
2

Totango

5 switched
3

Custify

4 switched
4

Meza AI

4 switched
5

ZapScale Inc.

4 switched

Key stats

-35.7%

#6

3

Mid-Market

2017

136

New York

Adoption by company size

SegmentShare of reviews
Small Business41.0%
Mid-Market55.7%
Enterprise3.3%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4164.8
2025 Q1124.9
2025 Q2144.7
2025 Q3124.5
2025 Q4234.4
2026 Q1114.9
2026 Q2144.8
2026 Q394.7