G2 Vendor Directory

Creatio

#4 in Retail Distributed Order Management Systems

Boston, Massachusetts

2

Products on G2

407

Total reviews

4.6

Avg. star rating

  • Creatio AI CRM ranks #4 in Retail Distributed Order Management Systems.
  • Reviews across Creatio's portfolio declined 96.7% quarter-over-quarter.
  • Creatio's 2 products span 17 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 44.5%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Creatio's products.

Page views and citations · Creatio

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Oracle

12 switched
2

Salesforce

8 switched
3

Odoo

4 switched
4

SugarAI

3 switched
5

Microsoft

3 switched

Losing to

Based on reviewers of other products who said they switched from Creatio.

1

Salesforce

2 switched
2

Freshworks

1 switched
3

HubSpot

1 switched
4

Awaresoft Pty Ltd

1 switched
5

Wisor.ai

1 switched

Key stats

-96.7%

#4

17

Mid-Market

2014

1,186

Boston, Massachusetts

Adoption by company size

SegmentShare of reviews
Small Business40.8%
Mid-Market44.5%
Enterprise14.7%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q415.0
2025 Q145.0
2025 Q2274.6
2025 Q335.0
2025 Q464.6
2026 Q114.5
2026 Q2604.6
2026 Q324.8