G2 Vendor Directory

Gong

#1 in Conversation Intelligence

San Francisco, California

1

Products on G2

6,779

Total reviews

4.7

Avg. star rating

  • Gong ranks #1 in Conversation Intelligence.
  • Reviews across Gong's portfolio declined 55.2% quarter-over-quarter.
  • Gong's 1 product span 7 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 68.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Gong's products.

Page views and citations · Gong

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Gong.

Key stats

-55.2%

#1

7

Mid-Market

2015

3,587

San Francisco, California

$3.5M

Adoption by company size

SegmentShare of reviews
Small Business13.3%
Mid-Market68.9%
Enterprise17.8%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q41104.7
2025 Q11064.8
2025 Q21124.7
2025 Q31334.7
2025 Q4824.8
2026 Q1894.7
2026 Q21544.6
2026 Q3694.5